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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  Fidelity National Information Services, Inc.

Fidelity National Information Services, Inc.

Payments, wealth & financial servicesFintech & lendingFinancial Services SoftwareFISFortune 500 #381
fisglobal.com ↗
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2025–26
Years covered
2 entries in all

In their words

“For the 2025 annual cash incentive program , the performance measures and their weightings were: Revenue (40%), Adjusted EBITDA (30%), Adjusted Earnings per Share (“Adjusted EPS”) (20%) and Net Promoter Score (10%), reflecting a greater emphasis on financial performance and profitability. ▪”
— Fidelity National Information Services, Inc. · SEC proxy statement · filed 28 Apr 2026 · NI-1FAE254
“FIS reports higher client retention rates driven by continued AI investments and improved risk management.”
— reported by finainews.com · 7 Nov 2025 · NI-59AB1D9

NPS disclosures (1)

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28 Apr 2026
NPSProgram

For the 2025 annual cash incentive program , the performance measures and their weightings were: Revenue (40%), Adjusted EBITDA (30%), Adjusted Earnings per Share (“Adjusted EPS”) (20%) and Net Promoter Score (10%), reflecting a greater emphasis on financial performance and profitability. ▪

— Fidelity National Information Services, Inc. · SEC proxy statement · filed 28 Apr 2026 · NI-1FAE254
SEC proxy statement ↗

Retention disclosures (1)

Open in the retention database →

7 Nov 2025
Retentionup

FIS reports higher client retention rates driven by continued AI investments and improved risk management.

— reported by finainews.com · 7 Nov 2025 · NI-59AB1D9
finainews.com ↗

6 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.