Fidelity National Information Services, Inc.
fisglobal.com ↗In their words
“For the 2025 annual cash incentive program , the performance measures and their weightings were: Revenue (40%), Adjusted EBITDA (30%), Adjusted Earnings per Share (“Adjusted EPS”) (20%) and Net Promoter Score (10%), reflecting a greater emphasis on financial performance and profitability. ▪”
“FIS reports higher client retention rates driven by continued AI investments and improved risk management.”
NPS disclosures (1)
For the 2025 annual cash incentive program , the performance measures and their weightings were: Revenue (40%), Adjusted EBITDA (30%), Adjusted Earnings per Share (“Adjusted EPS”) (20%) and Net Promoter Score (10%), reflecting a greater emphasis on financial performance and profitability. ▪
Retention disclosures (1)
FIS reports higher client retention rates driven by continued AI investments and improved risk management.
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Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.



