Flywire
flywire.com ↗In their words
“Revenue churn across enterprise clients in education and travel below 1% as of 2025”
“Revenue churn across education and travel was below 1% last year”
“Flywire reports net revenue retention of 152% with existing-merchant revenues rising 58%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (4)
Churn (education and travel enterprise clients): 0.8% (2025) — “revenue churn across enterprise clients in education and travel below 1% as of 2025”
Flywire reports net revenue retention of 152% with existing-merchant revenues rising 58%.
Churn (education and travel): 0.8% (FY2025) — “revenue churn across education and travel was below 1% last year”
Net revenue retention: 110% (FY2025) — “For the years ended December … and 2023, our annual net dollar-based retention rate was approximately 110%, 114%, and 125%, respectively.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.