This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Forbright, Inc.
24
Latest disclosed NPS
30 Jul 2026
5
NPS entries
4 with a number
2026
Years covered
5 entries in all

In their words

“• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.”
— Forbright, Inc. · SEC S-1 IPO prospectus · filed 8 Jun 2026 · NI-B5146CC
“• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.”
— Forbright, Inc. · SEC S-1 IPO prospectus · filed 2 Jun 2026 · NI-C1C03D4
“• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.”
— Forbright, Inc. · SEC S-1 IPO prospectus · filed 15 May 2026 · NI-DD11625

Disclosed NPS over time

Every Net Promoter Score Forbright, Inc. has published, by date.

2030405060NPS 63 · 15 May 202663NPS 63 · 2 Jun 202663NPS 63 · 8 Jun 202663NPS 24 · 30 Jul 202624
2030405060NPS 63 · 15 May 202663NPS 63 · 2 Jun 2026NPS 63 · 8 Jun 202663NPS 24 · 30 Jul 202624

NPS disclosures (5)

Search the database →

31 Jul 2026
NPSProgram

Forbright reported an NPS higher than the financial industry average in Q2 2026.

— reported by investing.com · 31 Jul 2026 · NI-BF45827
investing.com ↗
30 Jul 2026
NPS24

…preliminary pending filing of regulatory reports 5 Business Model Draft/Deliberative Forbright Business Model 6 29% Lower Customer Acquisition Cost1 4.8 App Store Customer Rating2 24 Points Higher NPS than Financial Industry Average3 Healthcare Finance Corporate Finance Real Estate Finance Middle Market Lending Lender Finance Fund Finance Digital Banking High-Margin…

— Forbright, Inc. · SEC 8-K filing · filed 30 Jul 2026 · NI-337D456
SEC 8-K filing ↗
8 Jun 2026
NPS63

…• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.

— Forbright, Inc. · SEC S-1 IPO prospectus · filed 8 Jun 2026 · NI-B5146CC
SEC S-1 IPO prospectus ↗
2 Jun 2026
NPS63

…• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.

— Forbright, Inc. · SEC S-1 IPO prospectus · filed 2 Jun 2026 · NI-C1C03D4
SEC S-1 IPO prospectus ↗
15 May 2026
NPS63

…• Deeper customer engagement and retention: For the year ended December 31, 2025, we had an NPS of 63 (+22 above the financial industry’s average NPS, according to Qualtrics), and as of March 31, 2026, we had an Apple App store rating of 4.8 stars.

— Forbright, Inc. · SEC S-1 IPO prospectus · filed 15 May 2026 · NI-DD11625
SEC S-1 IPO prospectus ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Banking

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.