Foundever
foundever.com ↗In their words
“Broadband provider grows voice and chat NPS through Foundever partnership while improving customer satisfaction without sacrificing speed.”
“U.S. telecoms provider surpasses customer retention targets using Foundever's retention operations design.”
NPS disclosures (1)
Broadband provider grows voice and chat NPS through Foundever partnership while improving customer satisfaction without sacrificing speed.
Retention disclosures (1)
U.S. telecoms provider surpasses customer retention targets using Foundever's retention operations design.
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.