Fractal Analytics
fractal.ai ↗In their words
“Fractal Q1 FY27 featured net revenue retention of 117%, indicating robust expansion within the existing client base.”
“Fractal reported a Net Promoter Score of 77 in Q1 FY27 alongside 20% revenue growth and 92% net income growth.”
“Fractal Analytics' net promoter score is above 80, considered great for a B2B firm and used to gauge client satisfaction and advocacy.”
Disclosed NPS over time
Every Net Promoter Score Fractal Analytics has published, by date.
NPS disclosures (5)
Fractal reported a Net Promoter Score of 77 in Q1 FY27 alongside 20% revenue growth and 92% net income growth.
Fractal posted 20% revenue growth in Q1 FY27 alongside Net Promoter Score performance.
Fractal Analytics' net promoter score is above 80, considered great for a B2B firm and used to gauge client satisfaction and advocacy.
Fractal reported a high net promoter score, supporting year-on-year business expansion with customers.
Fractal reported an industry-leading Net Promoter Score of 81 during Q4.
Retention over time
Retention figures Fractal Analytics has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (7)
Fractal Q1 FY27 featured net revenue retention of 117%, indicating robust expansion within the existing client base.
Fractal reported 117% net revenue retention, indicating existing customers are expanding their relationships.
Fractal reported net revenue retention of 114% in Q3 FY26, reflecting expanded client relationships.
Fractal reported net revenue retention of 117.4% in FY2026 and 112% in Q4 FY26, with 17% of growth from existing clients.
Fractal reported Net Revenue Retention of 112% in Q4 FY26 and an industry-leading NPS of 81.
Fractal measures net revenue retention in its Fractal.ai segment to assess customer retention and expansion effectiveness.
Fractal achieved Net Revenue Retention of 114% in Q3 FY26, expanding relationships with existing clients.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.