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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Pharma, medtech & health distribution  /  Fresenius Medical Care AG
73
Latest disclosed NPS
14 Apr 2026
2
NPS entries
2 with a number
2026
Years covered
2 entries in all

In their words

“Of care and employee engagement relevant to the Group, which emerged from the most recent materiality analysis in 2023. To determine the target achievement, the values reported in Fresenius Medical Care’s “Sustainability statement” for the fiscal year 2025 were used for each sub-target. [ESRS 2, 29b] “Patient Satisfaction” was determined using the Net Promoter Score (NPS).”
— Fresenius Medical Care AG · SEC 20-F annual report · filed 24 Feb 2026 · NI-C83ED03

Disclosed NPS over time

Every Net Promoter Score Fresenius Medical Care AG has published, by date.

7272.57373.574NPS 73 · 24 Feb 202673NPS 73 · 14 Apr 202673
7272.57373.574NPS 73 · 24 Feb 202673NPS 73 · 14 Apr 202673

NPS disclosures (2)

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14 Apr 2026
NPS73

…values Target achievement … Absolute Relative in points in points in points in points in points in points in points in points in points in % Net Promoter Score ≤ 61 = 66 = 71 = 72 = 73 = 74 = 75 ≥ … The sustainability sub-target “Employee Satisfaction” is another strategically relevant indicator and was measured using the…

— Fresenius Medical Care AG · SEC 6-K report · filed 14 Apr 2026 · NI-5CF93DD
SEC 6-K report ↗
24 Feb 2026
NPS73

…of care and employee engagement relevant to the Group, which emerged from the most recent materiality analysis in 2023. To determine the target achievement, the values reported in Fresenius Medical Care’s “Sustainability statement” for the fiscal year 2025 were used for each sub-target. [ESRS 2, 29b] “Patient Satisfaction” was determined using the Net Promoter Score (NPS).

— Fresenius Medical Care AG · SEC 20-F annual report · filed 24 Feb 2026 · NI-C83ED03
SEC 20-F annual report ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.