Full Truck Alliance Co. Ltd.
fulltruckalliance.com ↗In their words
“12-months rolling active trucker space at a high level and the next month retention rate for truckers who responded to orders above 85%”
“Next month retention rate for truckers responding to others exceeding 85%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate (truckers): 85% (Q4 2025) — “next month retention rate for truckers responding to others exceeding 85%”
Retention rate (shipper members): 80% (Q4 2025) — “12-months rolling active trucker space at a high level and the next month retention rate for truckers who responded to orders above 85%”
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Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.