Genesis Healthcare
genesishealthcare.com ↗In their words
“With our GenStack integration, AI-driven recommendations and personalized messaging are improving engagement and outcomes. We exited fiscal year '26 with record cross-sell performance in Norton and nearly doubled our Norton 360 NPS year-over-year at the same time.”
“In our Trust-Based Solutions segment, on a pro forma basis, bookings and revenue grew 26% and 27%, respectively, and more than doubled on a reported basis. In our LifeLock business, growth remained stable with highly retaining customers and strong customer NPS.”
“Gen Digital's Norton 360 NPS nearly doubled and LifeLock NPS reached 73 as customer satisfaction metrics improved sharply.”
Disclosed NPS over time
Every Net Promoter Score Genesis Healthcare has published, by date.
NPS disclosures (3)
Gen Digital's Norton 360 NPS nearly doubled and LifeLock NPS reached 73 as customer satisfaction metrics improved sharply.
With our GenStack integration, AI-driven recommendations and personalized messaging are improving engagement and outcomes. We exited fiscal year '26 with record cross-sell performance in Norton and nearly doubled our Norton 360 NPS year-over-year at the same time.
In our Trust-Based Solutions segment, on a pro forma basis, bookings and revenue grew 26% and 27%, respectively, and more than doubled on a reported basis. In our LifeLock business, growth remained stable with highly retaining customers and strong customer NPS.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.