Global-E Online Ltd.
global-e.com ↗In their words
“Annual NDR rate of 122% and GDR rate of 96%”
“Annual NDR rate of 122% and GDR rate of 96%”
“This is evidenced by our Gross Dollar Retention Rate, which was 96% in 2025, and our Net Dollar Retention Rate, which was 122% during the same period.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Global E Online's financial estimates raised based on stronger net dollar retention.
Net revenue retention (Merchants): 122% (FY2025) — “Our Net Dollar Retention Rate for the years ended December 31, 2024, and 2025 was 119% and 122%, respectively.”
Gross revenue retention (Merchants): 96% (FY2025) — “This is evidenced by our Gross Dollar Retention Rate, which was 96% in 2025, and our Net Dollar Retention Rate, which was 122% during the same period.”
Net revenue retention: 122% (FY2025) — “annual NDR rate of 122% and GDR rate of 96%”
Gross revenue retention: 96% (FY2025) — “annual NDR rate of 122% and GDR rate of 96%”
25 earlier entries are in the full version. Get full access →
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.