GoDaddy
godaddy.com ↗In their words
“Retention rates remained at 85%, and our total customers grew sequentially to $20.4 million”
“GoDaddy reports customer retention stayed strong above 85% amid stock market volatility.”
“GoDaddy reported sustained customer retention of about 85% in its 2025 results, emphasizing its AI strategy and sustainability.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures GoDaddy has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (6)
GoDaddy reports customer retention stayed strong above 85% amid stock market volatility.
GoDaddy leverages AI investments to improve client retention and ecosystem integration.
GoDaddy reported sustained customer retention of about 85% in its 2025 results, emphasizing its AI strategy and sustainability.
Retention rate (customers with over three years tenure): 90% (2025) — “The retention rate for our customers who had been with us for over three years as of December 31, 2025 was approximately 90%.”
Retention rate: 85% (2025) — “In each of the five years ended December 31, 2025, our customer retention rate was approximately 85%, with the exception of the year ended December 31, 2024 when the retention rate was approximately 84%”
Retention rate: 85% (Q3 2025) — “Retention rates remained at 85%, and our total customers grew sequentially to $20.4 million”
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Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.