Harmonic
harmonicinc.com ↗In their words
“When operators invest in network quality, the returns show up in reduced churn, stronger loyalty and improved competitive position. Our own commitment to customer success is reflected in our world-class Net Promoter Score of 82 as measured at the end of 2025, underscoring the trust operators place in our platform and our team.”
“Harmonic reported a Net Promoter Score of 87 in Q2, signalling robust broadband market momentum.”
“Harmonic Inc reported a Net Promoter Score of 87 in Q2 2026, reflecting strong customer relationships and product quality.”
Disclosed NPS over time
Every Net Promoter Score Harmonic has published, by date.
NPS disclosures (6)
Harmonic unveiled cOS SensAI Intelligence Fabric designed to improve Net Promoter Scores and build long-term customer loyalty.
Harmonic reported a Net Promoter Score of 87 in Q2, signalling robust broadband market momentum.
Harmonic Inc reported a Net Promoter Score of 87 in Q2 2026, reflecting strong customer relationships and product quality.
Harmonic's Net Promoter Scores rose from 82 to 85 in Q1 2026 as customer satisfaction improved through network transformations.
Harmonic reported a Net Promoter Score of 82 as part of its 2026 broadband revenue guidance and strategic outlook.
When operators invest in network quality, the returns show up in reduced churn, stronger loyalty and improved competitive position. Our own commitment to customer success is reflected in our world-class Net Promoter Score of 82 as measured at the end of 2025, underscoring the trust operators place in our platform and our team.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.