Horace Mann Educators Corporation
horacemann.com ↗In their words
“Customer retention across our other businesses remains near or above 90%”
“Auto household retention remains steady near 84% during the quarter”
“Low to mid-90s in Life and Retirement”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Horace Mann Educators reported improved customer retention in Q2, positively impacting revenue growth and net margins.
Retention rate (Other businesses): 90% (Q2 2026) — “customer retention across our other businesses remains near or above 90%”
Retention rate (Auto household): 84% (Q2 2026) — “Auto household retention remains steady near 84% during the quarter”
Retention rate (Supplemental): 90% (Q1 2026) — “Supplemental near 90%”
Retention rate (Life and Retirement): 92% (Q1 2026) — “low to mid-90s in Life and Retirement”
Retention rate (Auto): 84% (Q1 2026) — “a decent 84% in auto”
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Lighthouse companies in Insurance
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.