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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  Intercontinental Exchange, Inc.

Intercontinental Exchange, Inc.

Payments, wealth & financial servicesBrokers & exchangesExchange & BrokerageICEFortune 500 #324
theice.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
99%
Retention
5 Feb 2026
2026
Years covered
1 entries in all

In their words

“Our retention rate remained above 99%”
— Warren Gardiner, Chief Financial Officer, Intercontinental Exchange, Inc. · Earnings call, Q4 2025 · 5 Feb 2026 · NI-C897620

NPS disclosures (0)

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Retention disclosures (1)

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5 Feb 2026
Retention99%

Retention rate (NYSE Listings): 99% (Q4 2025) — “our retention rate remained above 99%”

— Warren Gardiner, Chief Financial Officer, Intercontinental Exchange, Inc. · Earnings call, Q4 2025 · 5 Feb 2026 · NI-C897620
Earnings call, Q4 2025 ↗

2 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.