Intuit
intuit.com ↗In their words
“Intuit lowering near-term revenue per customer to boost customer retention as part of strategy shift.”
“Continued opportunity to drive growth in number of customers • Opportunity to improve customer satisfaction, as measured by net promoter scores and product recommendation scores Communities • Create jobs through Prosperity Hubs •”
NPS disclosures (1)
Continued opportunity to drive growth in number of customers • Opportunity to improve customer satisfaction, as measured by net promoter scores and product recommendation scores Communities • Create jobs through Prosperity Hubs •
Retention disclosures (1)
Intuit lowering near-term revenue per customer to boost customer retention as part of strategy shift.
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Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.