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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  Jackson Financial Inc.
46
Latest disclosed NPS
24 Feb 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

In their words

“As a result, we have strong brand recognition with distributors and advisors, as demonstrated by the +46 Net Promoter Score (“NPS”) for our annuities, compared to an industry average NPS of +37, based on advisor surveys conducted by Market Metrics in 2025.”
— Jackson Financial Inc. · SEC 10-K annual report · filed 24 Feb 2026 · NI-A74895C

NPS disclosures (1)

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24 Feb 2026
NPS46

As a result, we have strong brand recognition with distributors and advisors, as demonstrated by the +46 Net Promoter Score (“NPS”) for our annuities, compared to an industry average NPS of +37, based on advisor surveys conducted by Market Metrics in 2025.

— Jackson Financial Inc. · SEC 10-K annual report · filed 24 Feb 2026 · NI-A74895C
SEC 10-K annual report ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.