Jumbo
jumbo.com ↗In their words
“Jumbo's Net Promoter Score rose by 2.3 points to 40.7, indicating improved customer satisfaction in the Netherlands and Belgium.”
“Jumbo's Net Promoter Score increased by 2.3 points as customer satisfaction climbed during H1.”
“Fushi Technology launches customer loyalty solution for Jumbo to improve retention rates and enhance the overall dining experience.”
NPS disclosures (2)
Jumbo's Net Promoter Score increased by 2.3 points as customer satisfaction climbed during H1.
Jumbo's Net Promoter Score rose by 2.3 points to 40.7, indicating improved customer satisfaction in the Netherlands and Belgium.
Retention disclosures (1)
Fushi Technology launches customer loyalty solution for Jumbo to improve retention rates and enhance the overall dining experience.
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Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.