Karat Packaging Inc.
karat.io ↗In their words
“Our major customer retention rate, defined as year-over-year retention of our top 100 customers, was 99% from 2024 to 2025.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
Retention rate (top 100 customers): 99% (2024 to 2025) — “Our major customer retention rate, defined as year-over-year retention of our top 100 customers, was 99% from 2024 to 2025.”
6 earlier entries are in the full version. Get full access →
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.