Karooooo
karooooo.com ↗In their words
“Our commercial customer ARR retention rate remained at 95%”
“Our commercial customer ARR retention rate remained at 95%”
“Cartrack maintained a commercial customer annual recurring revenue retention rate of 95% while increasing net subscriber additions 34%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Cartrack maintained a commercial customer annual recurring revenue retention rate of 95% while increasing net subscriber additions 34%.
Karooooo Q2 2027 results show record net subscriber addition and healthy retention, driving 32% Cartrack constant currency subscription revenue growth.
Karooooo demonstrates consistently strong customer retention with 95% ARR retention rate.
Net revenue retention (commercial ARR): 95% (Q4 2026) — “Our commercial customer ARR retention rate remained at 95%”
Net revenue retention (commercial customers): 95% (Q3 2026) — “Our commercial customer ARR retention rate remained at 95%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.