Kelly Services
kellyservices.com ↗In their words
“The cycle included a 100% renewal rate in the quarter”
“Kelly Services increased hiring manager Net Promoter Score to 90+ using predictive modeling practices across its portfolio.”
“Kelly Services achieved an all-time high NPS of 87 among hiring managers, a 29-point increase.”
Disclosed NPS over time
Every Net Promoter Score Kelly Services has published, by date.
NPS disclosures (2)
Kelly Services increased hiring manager Net Promoter Score to 90+ using predictive modeling practices across its portfolio.
Kelly Services achieved an all-time high NPS of 87 among hiring managers, a 29-point increase.
Retention disclosures (1)
Retention rate (K-12 staffing): 100% (Q2 2026) — “The cycle included a 100% renewal rate in the quarter”
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.