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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  KITS Eyecare
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Latest disclosed NPS
no score published
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NPS entries
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2026
Years covered
2 entries in all

In their words

“KITS Eyecare Q3 2022 cohort achieves 187% net revenue retention at 48-month milestone, supporting lifetime-value case.”
— reported by cantechletter.com · 10 Oct 2026 · NI-7B44D33
“KITS Eyecare reports net revenue retention of approximately 92% at 24 months for Q3 2024 customer cohort.”
— reported by markets.ft.com · 8 Oct 2026 · NI-54AEA68

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Retention disclosures (2)

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10 Oct 2026
Retention187%

KITS Eyecare Q3 2022 cohort achieves 187% net revenue retention at 48-month milestone, supporting lifetime-value case.

— reported by cantechletter.com · 10 Oct 2026 · NI-7B44D33
cantechletter.com ↗
8 Oct 2026
Retention92%

KITS Eyecare reports net revenue retention of approximately 92% at 24 months for Q3 2024 customer cohort.

— reported by markets.ft.com · 8 Oct 2026 · NI-54AEA68
markets.ft.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.