Kroger
kroger.com ↗In their words
“Kroger introduced a new co-branded credit card tied to customer loyalty accounts as part of its retention strategy.”
“Zacks Investment Research analyzes how Kroger's clearer pricing aims to drive repeat visits and improve customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Kroger introduced a new co-branded credit card tied to customer loyalty accounts as part of its retention strategy.
Zacks Investment Research analyzes how Kroger's clearer pricing aims to drive repeat visits and improve customer retention.
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Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.