This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

83
Latest disclosed NPS
6 Mar 2026
1
NPS entries
1 with a number
100%
NRR
6 Mar 2026
2026
Years covered
2 entries in all

In their words

“We are able to deliver a highly satisfying experience for both our consumers and our dealership partners. As of December 31, 2025, our dealership net promoter score, NPS, was 83, which compares favorably to well-known financial services and technology brands.”
— Lendbuzz Inc. · SEC S-1 IPO prospectus · filed 6 Mar 2026 · NI-E1B20D1
“100%+ net dollar retention rate, which we have achieved consistently for 19 consecutive quarters as of December 31, 2025”
— Lendbuzz Inc. · SEC S-1 IPO prospectus · filed 6 Mar 2026 · NI-53463D5

NPS disclosures (1)

Search the database →

6 Mar 2026
NPS83

We are able to deliver a highly satisfying experience for both our consumers and our dealership partners. As of December 31, 2025, our dealership net promoter score, NPS, was 83, which compares favorably to well-known financial services and technology brands.

— Lendbuzz Inc. · SEC S-1 IPO prospectus · filed 6 Mar 2026 · NI-E1B20D1
SEC S-1 IPO prospectus ↗

Retention disclosures (1)

Open in the retention database →

6 Mar 2026
NRR100%

Net revenue retention (dealership partners): 100% (19 consecutive quarters through Q4 2025) — “100%+ net dollar retention rate, which we have achieved consistently for 19 consecutive quarters as of December 31, 2025”

— Lendbuzz Inc. · SEC S-1 IPO prospectus · filed 6 Mar 2026 · NI-53463D5
SEC S-1 IPO prospectus ↗

2 earlier entries are in the full version. Get full access →

Lighthouse companies in Payments, wealth & financial services

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.