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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Lennar

Real estate & homebuildingHomebuildersHomebuilderLENFortune 500 #125
lennar.com ↗
79
Latest disclosed NPS
17 Dec 2025
1
NPS entries
1 with a number
2025
Years covered
1 entries in all

In their words

“We saw tangible results with fewer work orders and a 45% year-over-year reduction in warranty spend. This was accomplished while maintaining consistent high-quality home deliveries for our customers resulting in a highly regarded NPS score of 79 for 2025. Turning to land and our asset-light strategy.”
— Jonathan Jaffe, Co-CEO and President, Lennar · Earnings call, Q4 2025 · 17 Dec 2025 · NI-72B7470

NPS disclosures (1)

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17 Dec 2025
NPS79

We saw tangible results with fewer work orders and a 45% year-over-year reduction in warranty spend. This was accomplished while maintaining consistent high-quality home deliveries for our customers resulting in a highly regarded NPS score of 79 for 2025. Turning to land and our asset-light strategy.

— Jonathan Jaffe, Co-CEO and President, Lennar · Earnings call, Q4 2025 · 17 Dec 2025 · NI-72B7470
Earnings call, Q4 2025 ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.