Lenskart
lenskart.com ↗In their words
“Lenskart's MarkHub24 Net Promoter Score reaches 80.9 in Q3 FY26, up from 78.5 in FY25, driven by AI-enabled personalization and improved eye-test experiences.”
“Lenskart's Net Promoter Score in India reached an all-time high of 81.4 in Q4FY26, with revenue rising 41% to ₹2,516 crores.”
“Lenskart achieved an all-time high Net Promoter Score of 81.4 in Q4, alongside strong revenue growth and rising Gold membership.”
Disclosed NPS over time
Every Net Promoter Score Lenskart has published, by date.
NPS disclosures (4)
Lenskart's MarkHub24 Net Promoter Score reaches 80.9 in Q3 FY26, up from 78.5 in FY25, driven by AI-enabled personalization and improved eye-test experiences.
Lenskart's Net Promoter Score in India reached an all-time high of 81.4 in Q4FY26, with revenue rising 41% to ₹2,516 crores.
Lenskart achieved an all-time high Net Promoter Score of 81.4 in Q4, alongside strong revenue growth and rising Gold membership.
Lenskart's Net Promoter Score in India improved to 80.9 in Q3 FY26, indicating high customer satisfaction.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.