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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

82
Latest disclosed NPS
3 Sep 2026
4
NPS entries
2 with a number
2026
Years covered
4 entries in all

In their words

“[Interpreted] Now let me start with Li i8, since its launch in July last year, user satisfaction has continued to rise as owners accumulate miles on their vehicles.and they are satisfied, particularly with driving, charging experience and autonomous driving. The NPS of i8 has risen by over 20% compared to the early post-launch period.”
— Xiang Li, CEO, Li Auto Inc. · Earnings call, Q4 2025 · 12 Mar 2026 · NI-884805C
“Li Auto MEGA sales surpass 30,000 units with Net Promoter Score of 80% and strong repurchase and referral rates.”
— reported by autonews.gasgoo.com · 31 Jan 2026 · NI-38D6EEB
“Li Auto reported that the Net Promoter Score for the Li Auto i8 continues to rise.”
— reported by english.news18a.com · 28 May 2026 · NI-9F3EF3B

Disclosed NPS over time

Every Net Promoter Score Li Auto Inc. has published, by date.

79808182NPS 80 · 31 Jan 202680NPS 81.8 · 3 Sep 202681.8
79808182NPS 80 · 31 Jan 202680NPS 81.8 · 3 Sep 202681.8

NPS disclosures (4)

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3 Sep 2026
NPS82

Li Auto's MEGA model achieved top sales position in the MPV market with a Net Promoter Score of 81.8, ranking first among all MPV models.

— reported by finance.biggo.com · 3 Sep 2026 · NI-06B5F02
finance.biggo.com ↗
28 May 2026
NPSup

Li Auto reported that the Net Promoter Score for the Li Auto i8 continues to rise.

— reported by english.news18a.com · 28 May 2026 · NI-9F3EF3B
english.news18a.com ↗
12 Mar 2026
NPSProgram

…[Interpreted] Now let me start with Li i8, since its launch in July last year, user satisfaction has continued to rise as owners accumulate miles on their vehicles.and they are satisfied, particularly with driving, charging experience and autonomous driving. The NPS of i8 has risen by over 20% compared to the early post-launch period.

— Xiang Li, CEO, Li Auto Inc. · Earnings call, Q4 2025 · 12 Mar 2026 · NI-884805C
Earnings call, Q4 2025 ↗
31 Jan 2026
NPS80

Li Auto MEGA sales surpass 30,000 units with Net Promoter Score of 80% and strong repurchase and referral rates.

— reported by autonews.gasgoo.com · 31 Jan 2026 · NI-38D6EEB
autonews.gasgoo.com ↗

Retention disclosures (0)

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No retention figures yet.

4 earlier entries are in the full version. Get full access →

Lighthouse companies in Automotive (makers, dealers, parts)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.