LifeStance Health Group, Inc.
lifestancehealth.com ↗In their words
“Patients continue to provide great feedback on their experience. In 2025, LifeStance Health Group, Inc. achieved a patient net promoter score of 84 and our over 570 centers consistently had high Google ratings averaging 4.7 stars. In terms of financial results, this was a year of outperformance, milestones, and records for LifeStance Health Group, Inc.”
“LifeStance reported Patient NPS of 84 for 2025; clinician visits per average clinician rose 7% YoY in H2 2025.”
“For the Adjusted EBITDA metric, if performance achievement is below the target performance goal, the bonus pool amount is reduced dollar-for-dollar up to the full amount of the bonus pool. (2) Patient satisfaction is measured based on patient Net Promoter Scores.”
Disclosed NPS over time
Every Net Promoter Score LifeStance Health Group, Inc. has published, by date.
NPS disclosures (3)
LifeStance reported Patient NPS of 84 for 2025; clinician visits per average clinician rose 7% YoY in H2 2025.
For the Adjusted EBITDA metric, if performance achievement is below the target performance goal, the bonus pool amount is reduced dollar-for-dollar up to the full amount of the bonus pool. (2) Patient satisfaction is measured based on patient Net Promoter Scores.
Patients continue to provide great feedback on their experience. In 2025, LifeStance Health Group, Inc. achieved a patient net promoter score of 84 and our over 570 centers consistently had high Google ratings averaging 4.7 stars. In terms of financial results, this was a year of outperformance, milestones, and records for LifeStance Health Group, Inc.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.