Lindblad Expeditions Holdings, Inc.
lindblad.com ↗In their words
“Our guests are in the center of everything we do, and I want to share a remarkable highlight from this quarter. We achieved our highest guests Net Promoter Scores ever, both for quarter 3 and year-to-date since we began measuring them.”
“Lindblad achieved record NPS while welcoming highest guest numbers, demonstrating quality maintained at scale.”
“Lindblad Expeditions delivered a record Net Promoter Score in the same year it welcomed its highest-ever number of guests.”
NPS disclosures (4)
Lindblad achieved record NPS while welcoming highest guest numbers, demonstrating quality maintained at scale.
Lindblad Expeditions delivered a record Net Promoter Score in the same year it welcomed its highest-ever number of guests.
Compensation Committee set the performance metric weightings as follows: Adjusted EBITDA (100%), Net Yield per Available Guest Night (up to an additional 10% for exceeding target), Net Promoter Score (addition or reduction of 10% based on threshold reached above or below target range), Vessel Safety (addition or reduction up to 6% based on incidents outside of set ranges), and…
Our guests are in the center of everything we do, and I want to share a remarkable highlight from this quarter. We achieved our highest guests Net Promoter Scores ever, both for quarter 3 and year-to-date since we began measuring them.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.