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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2025–26
Years covered
2 entries in all

In their words

“Cox Automotive research highlights client retention as a key success factor for independent dealership buyers.”
— reported by coxautoinc.com · 23 Jun 2026 · NI-A702EB4
“Study shows dealer service retention falling as independent shops gain market ground, per Cox Automotive.”
— reported by news.dealershipguy.com · 22 Nov 2025 · NI-30E27A2

NPS disclosures (0)

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Retention disclosures (2)

Open in the retention database →

23 Jun 2026
Retention

Cox Automotive research highlights client retention as a key success factor for independent dealership buyers.

— reported by coxautoinc.com · 23 Jun 2026 · NI-A702EB4
coxautoinc.com ↗
22 Nov 2025
Retentiondown

Study shows dealer service retention falling as independent shops gain market ground, per Cox Automotive.

— reported by news.dealershipguy.com · 22 Nov 2025 · NI-30E27A2
news.dealershipguy.com ↗

3 earlier entries are in the full version. Get full access →

Lighthouse companies in Automotive (makers, dealers, parts)

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.