Marks & Spencer
marksandspencer.com ↗In their words
“M&S Food's tiqi™ seedless grape achieved a Net Promoter Score of 63 in launch testing, with 84% purchase intent.”
“Marks & Spencer's exclusive Tiqi seedless grapes recorded a Net Promoter Score of 63.”
“M&S achieved a Net Promoter Score of 63 from sampling of its new Tiqi seedless grape product.”
Disclosed NPS over time
Every Net Promoter Score Marks & Spencer has published, by date.
NPS disclosures (3)
M&S Food's tiqi™ seedless grape achieved a Net Promoter Score of 63 in launch testing, with 84% purchase intent.
Marks & Spencer's exclusive Tiqi seedless grapes recorded a Net Promoter Score of 63.
M&S achieved a Net Promoter Score of 63 from sampling of its new Tiqi seedless grape product.
Retention disclosures (0)
No retention figures yet.
2 earlier entries are in the full version. Get full access →
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.