Monzo
monzo.com ↗In their words
“Monzo reported strong profitable growth with NPS rising to 76, driven by business banking expansion with customers surging 45% to over 905k.”
NPS disclosures (1)
Monzo reported strong profitable growth with NPS rising to 76, driven by business banking expansion with customers surging 45% to over 905k.
Retention disclosures (0)
No retention figures yet.
6 earlier entries are in the full version. Get full access →
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.