N-able
n-able.com ↗In their words
“Dollar-based net revenue retention, which is calculated on a trailing 12-month basis, was approximately 103% on a reported basis”
“We've been able to renew our longer-term contract at a rate around 90%”
“N-able's trailing 12-month net retention stands at 106%, with net revenue dollar retention improving quarter-over-quarter and year-over-year.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures N-able has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (8)
N-able's trailing 12-month net retention stands at 106%, with net revenue dollar retention improving quarter-over-quarter and year-over-year.
N Able reports dollar-based net revenue retention of around 106%, signalling continued customer spending growth.
N-able reported improved gross and net revenue dollar retention from prior quarter and year-earlier period, with trailing 12-month net retention.
N-able reported trailing 12-month net revenue retention of 106% (constant currency 103%), with sequential and year-over-year improvement.
Net revenue retention (subscription products): 106% (TTM March 31, 2026) — “annual dollar-based net revenue retention rate for our subscription products was approximately 106% for the trailing twelve-month period ended March 31, 2026”
Net revenue retention (subscription products): 103% (FY2025) — “dollar-based net revenue retention rate, which was 103%, 103% and 110% for each of the trailing twelve-month periods ended December … and 2023”
Net revenue retention: 103% (FY2025 (trailing 12-month)) — “Dollar-based net revenue retention, which is calculated on a trailing 12-month basis, was approximately 103% on a reported basis”
Retention rate: 90% (Q3 2025) — “we've been able to renew our longer-term contract at a rate around 90%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.