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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  NRC Health
68
Latest disclosed NPS
3 Feb 2026
1
NPS entries
1 with a number
2026
Years covered
2 entries in all

In their words

“We've reinforced our position as a secure, reliable and defensible partner through continued investment in data security and compliance, including our high trust certification. That trust is further reflected in our customer relationships with a Net Promoter Score of 68, driven by our differentiated customer success model.”
— Trent Green, Chief Executive Officer, NRC Health · Earnings call, Q4 2025 · 3 Feb 2026 · NI-EBABAFE
“NRC Health reports customer retention reached multi-year highs in Q1 2026, reflecting strong customer trust.”
— reported by firstwordpharma.com · 29 Apr 2026 · NI-73405E7

NPS disclosures (1)

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3 Feb 2026
NPS68

We've reinforced our position as a secure, reliable and defensible partner through continued investment in data security and compliance, including our high trust certification. That trust is further reflected in our customer relationships with a Net Promoter Score of 68, driven by our differentiated customer success model.

— Trent Green, Chief Executive Officer, NRC Health · Earnings call, Q4 2025 · 3 Feb 2026 · NI-EBABAFE
Earnings call, Q4 2025 ↗

Retention disclosures (1)

Open in the retention database →

29 Apr 2026
Retentionup

NRC Health reports customer retention reached multi-year highs in Q1 2026, reflecting strong customer trust.

— reported by firstwordpharma.com · 29 Apr 2026 · NI-73405E7
firstwordpharma.com ↗

3 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.