Nayax
nayax.com ↗In their words
“Nayax reports net revenue retention of 120% in FY 2025, coinciding with first profitable year.”
“Nayax reported net revenue retention of 120%, indicating existing customers are increasing annual spending.”
“Nayax reaffirmed 2026 revenue guidance while maintaining net revenue retention around 120%.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Nayax has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (10)
Nayax reports net revenue retention of 120% in FY 2025, coinciding with first profitable year.
Nayax maintains a strong net revenue retention rate while expanding its integrated platform for unattended retail.
Nayax reported net revenue retention of 120%, indicating existing customers are increasing annual spending.
Nayax reaffirmed 2026 revenue guidance while maintaining net revenue retention around 120%.
Nayax disclosed dollar-based net retention rate metric in Q2 2026 results.
Nayax reported Q1 2026 revenue growth of 32% and tracks dollar-based net retention rate as a key metric.
Net revenue retention: 122% (Q1 2026) — “Dollar - based net retention rate ( 3 ) 122%”
Churn: 2.8% (FY2025) — “Revenue churn(4) 2.8%”
Net revenue retention: 120% (FY2025) — “Our strong dollar-based net retention rate of 120% as of December … in 2024 and 144% in 2023.”
Net revenue retention: 122% (Q3 2025) — “Dollar-basednet retention rate (3) 122% Q3 24: $1.23M ▲17%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.