NCR Atleos
ncratleos.com ↗In their words
“Our service leadership is clear as customers rewarded us with a 30% improvement in our Net Promoter Score and more of their business. This led to a 7% growth in self-service banking revenue, driven by 14% hardware growth in the segment and 33% ATM as a Service growth.”
“Our network business returned to growth in Q4 as surcharge-free, deposit, and ReadyCode growth more than offset lower surcharge transactions and reduced prepaid payroll card activity due to changing U.S. immigration policy. Atleos exits 2025 with industry leading service level metrics, a higher customer net promoter score, and an increasing employee engagement score.”
“Our ATMaaS business increased nearly 40% and added its first customers in Latin America and the Middle East. We continue to set the benchmark for service excellence with industry-leading service metrics and our customers have rewarded that performance with both a 30% improvement to our most recent Net Promoter Score and more of their business.”
NPS disclosures (3)
Our service leadership is clear as customers rewarded us with a 30% improvement in our Net Promoter Score and more of their business. This led to a 7% growth in self-service banking revenue, driven by 14% hardware growth in the segment and 33% ATM as a Service growth.
Our network business returned to growth in Q4 as surcharge-free, deposit, and ReadyCode growth more than offset lower surcharge transactions and reduced prepaid payroll card activity due to changing U.S. immigration policy. Atleos exits 2025 with industry leading service level metrics, a higher customer net promoter score, and an increasing employee engagement score.
Our ATMaaS business increased nearly 40% and added its first customers in Latin America and the Middle East. We continue to set the benchmark for service excellence with industry-leading service metrics and our customers have rewarded that performance with both a 30% improvement to our most recent Net Promoter Score and more of their business.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.