NIQ Global Intelligence
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“Annualized Intelligence subscription net dollar retention and gross dollar retention remained strong at 105% and 98%, respectively”
“Annualized Intelligence subscription net dollar retention and gross dollar retention remained strong at 105% and 98%, respectively”
“Named 2026 Snowflake Retail & Consumer Goods Product Partner of the Year for helping clients transform fragmented data into trusted, AI-ready intelligence, powering faster decisions and measurable growth • Client Net Promoter Score (NPS) increased to all-t ime high of 52 in June 2026, up +7 points versus June 2025 AI-native product launches from NIQ Commerce Lab , including: •”
Disclosed NPS over time
Every Net Promoter Score NIQ Global Intelligence has published, by date.
NPS disclosures (2)
Named 2026 Snowflake Retail & Consumer Goods Product Partner of the Year for helping clients transform fragmented data into trusted, AI-ready intelligence, powering faster decisions and measurable growth • Client Net Promoter Score (NPS) increased to all-t ime high of 52 in June 2026, up +7 points versus June 2025 AI-native product launches from NIQ Commerce Lab , including: •
Cross-sold eCommerce solutions to 29% of Intelligence clients in 2025 (up from 19% in 2024), and grew Full View Measurement clients to more than 190, and accelerated eCommerce revenue growth 32% in 2025 • Increased client Net Promoter Score to 49, our highest reading ever—up 11 points year-over-year—driven by strong gains in Western Europe and Asia Pacific •
Retention over time
Retention figures NIQ Global Intelligence has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (9)
NIQ Global Intelligence lifted 2026 guidance with Net Dollar Retention cited among key metrics.
NIQ reported Q1 revenue growth acceleration to 33% with net dollar retention of 104% and gross retention of 99%.
Net revenue retention (Intelligence Subscription): 104% (Q1 2026) — “Intelligence subscription revenue for the three months ended March 31, 2026 had a net dollar retention rate of 104%.”
Gross revenue retention (Intelligence Subscription): 99% (Q1 2026) — “104% Intelligence Subscription Net Dollar Retention and 99% Gross Dollar Retention”
Net revenue retention (Intelligence multi-year or annual subscriptions): 105% (FY2025) — “In 2025, approximately 84% of our Intelligence revenue came from multi-year or annual subscriptions, which had a net dollar retention rate of 105%.”
Net revenue retention (total Intelligence revenue): 104% (FY2025) — “Our efforts have improved our net dollar retention rate from 94% in 2020, prior to the 2021 Carve-Out Transaction, to 104% in 2025 for our total Intelligence revenue.”
Gross revenue retention (Intelligence Subscription): 98% (Q4 2025) — “98% Gross Dollar Retention”
Net revenue retention (Intelligence subscription): 105% (Q3 2025) — “Annualized Intelligence subscription net dollar retention and gross dollar retention remained strong at 105% and 98%, respectively”
Gross revenue retention (Intelligence subscription): 98% (Q3 2025) — “Annualized Intelligence subscription net dollar retention and gross dollar retention remained strong at 105% and 98%, respectively”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.