Northrop Grumman Corporation
northropgrumman.com ↗We have heard nothing from Northrop Grumman Corporation.
We have found no public Net Promoter Score and no retention figure from Northrop Grumman Corporation: not in news coverage, press releases, annual reports, SEC filings or earnings calls, in anything published since 2011.
That may mean Northrop Grumman Corporation measures customer loyalty but keeps it to itself, or doesn't measure it at all.
Know different? If Northrop Grumman Corporation has published an NPS, a retention rate or a customer-experience result, tell us and send the link. We check every submission and credit the source.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.