Okta, Inc.
okta.com ↗In their words
“Okta maintains a robust net retention rate of 107% with large enterprise customers now driving 85% of total ACV.”
“Okta reported net revenue retention inflected from 106% to 107% in Q1 with 11% YoY revenue growth.”
“Okta reported net revenue retention of 107% in Q1, confirming existing customers continue to expand their footprint.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Okta, Inc. has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (9)
Okta improved gross margins and demonstrated improved net retention rates in 2026 earnings.
Okta maintains a robust net retention rate of 107% with large enterprise customers now driving 85% of total ACV.
Okta reported net revenue retention inflected from 106% to 107% in Q1 with 11% YoY revenue growth.
Okta reported net revenue retention of 107% in Q1, confirming existing customers continue to expand their footprint.
Okta's net revenue retention ticked up to 107% from 106% in the prior quarter, marking the first sequential increase in several periods.
Okta achieved net retention of 107% in Q1 with 11% revenue growth and robust customer engagement.
Okta reported 12% revenue growth in Q1 2027 supported by increased net retention and large-enterprise engagement.
Net revenue retention: 107% (Q3 2026) — “For the three months ended April 30, 2026, the increase in revenue was attributable to increased revenue from existing customers as reflected in our 107% Dollar-Based Net Retention Rate as of April 30, 2026.”
Net revenue retention: 106% (FY2026 (ended Jan 31, 2026)) — “Dollar-based net retention rate for the trailing 12 months ended 106% as of January 31, 2026”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.