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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  OneSpan

OneSpan

TechnologyCybersecurityCybersecurity SaaSOSPN
onespan.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
103%
NRR
4 Aug 2026
93%
GRR
4 Aug 2026

In their words

“GRR for security business was in the kind of 86-ish percent”
— Jorge Martell, OneSpan · Earnings call, Q2 2026 · 4 Aug 2026 · NI-FD32766
“Digital Agreements was in the 93-ish percent”
— Jorge Martell, OneSpan · Earnings call, Q2 2026 · 4 Aug 2026 · NI-0146F8A
“88% for cybersecurity—so higher than it had been in quite a while”
— Victor T. Limongelli, Chief Executive Officer, OneSpan · Earnings call, Q1 2026 · 30 Apr 2026 · NI-A2B223F

NPS disclosures (0)

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Retention over time

Retention figures OneSpan has published, by date. Where several business units report, the one reported most often is shown.

90%95%100%105%2026NRR (Security) 101% · 30 Oct 2025101NRR (Security) 104% · 26 Feb 2026104NRR (Security) 105% · 30 Apr 2026105NRR (Security) 103% · 4 Aug 2026103GRR (Digital Agreements) 90% · 26 Feb 202690GRR (Digital Agreements) 90% · 30 Apr 202690GRR (Digital Agreements) 93% · 4 Aug 202693
NRR (Security)GRR (Digital Agreements)
90%95%100%105%2026NRR (Security) 101% · 30 Oct 2025101NRR (Security) 104% · 26 Feb 2026104NRR (Security) 105% · 30 Apr 2026105NRR (Security) 103% · 4 Aug 2026103GRR (Digital Agreements) 90% · 26 Feb 202690GRR (Digital Agreements) 90% · 30 Apr 202690GRR (Digital Agreements) 93% · 4 Aug 202693
NRR (Security)GRR (Digital Agreements)

Retention disclosures (12)

Open in the retention database →

4 Aug 2026
NRR103%

Net revenue retention: 103% (Q2 2026) — “We reported NRR of 103% at June 30, 2026 as compared to 101% at June 30, 2025.”

— OneSpan · SEC 10-Q quarterly report · filed 4 Aug 2026 · NI-C18528E
SEC 10-Q quarterly report ↗
4 Aug 2026
GRR86%

Gross revenue retention (Security): 86% (Q2 2026) — “GRR for security business was in the kind of 86-ish percent”

— Jorge Martell, OneSpan · Earnings call, Q2 2026 · 4 Aug 2026 · NI-FD32766
Earnings call, Q2 2026 ↗
4 Aug 2026
GRR93%

Gross revenue retention (Digital Agreements): 93% (Q2 2026) — “Digital Agreements was in the 93-ish percent”

— Jorge Martell, OneSpan · Earnings call, Q2 2026 · 4 Aug 2026 · NI-0146F8A
Earnings call, Q2 2026 ↗
6 May 2026
Retention105%

Onespan reported Q1 net retention rate of 105% and first quarter revenue of $65.9 million, benefiting from customer expansion contracts.

— reported by msn.com · 6 May 2026 · NI-414DE2C
msn.com ↗
30 Apr 2026
NRR105%

Net revenue retention: 105% (Q1 2026) — “We reported NRR of 105% at March 31, 2026 as compared to 107% at March 31, 2025.”

— OneSpan · SEC 10-Q quarterly report · filed 30 Apr 2026 · NI-868D892
SEC 10-Q quarterly report ↗
30 Apr 2026
GRR88%

Gross revenue retention (Cybersecurity): 88% (Q1 2026) — “88% for cybersecurity—so higher than it had been in quite a while”

— Victor T. Limongelli, Chief Executive Officer, OneSpan · Earnings call, Q1 2026 · 30 Apr 2026 · NI-A2B223F
Earnings call, Q1 2026 ↗
30 Apr 2026
GRR94%

Gross revenue retention (Digital Agreements): 94% (Q1 2026) — “94% for our digital agreements business”

— Victor T. Limongelli, Chief Executive Officer, OneSpan · Earnings call, Q1 2026 · 30 Apr 2026 · NI-688980C
Earnings call, Q1 2026 ↗
30 Apr 2026
GRR90%

Gross revenue retention: 90% (Q1 2026) — “our gross revenue retention reached 90% for the company as a whole”

— Victor T. Limongelli, Chief Executive Officer, OneSpan · Earnings call, Q1 2026 · 30 Apr 2026 · NI-E405961
Earnings call, Q1 2026 ↗
26 Feb 2026
NRR104%

Net revenue retention: 104% (FY2025) — “We reported NRR of 104% and 106% at December 31, 2025 and 2024, respectively.”

— OneSpan · SEC 10-K annual report · filed 26 Feb 2026 · NI-A79E6B6
SEC 10-K annual report ↗
26 Feb 2026
GRR90%

Gross revenue retention (Digital Agreements): 90% (2025) — “our gross retention rate in our DA business improved by over 4% in 2025, compared to 2024, and is now over 90%”

— Victor T. Limongelli, CEO, OneSpan · Earnings call, Q4 2025 · 26 Feb 2026 · NI-219FEA9
Earnings call, Q4 2025 ↗
30 Oct 2025
NRR103%

Net revenue retention: 103% (Q3 2025) — “We reported NRR of 103% at September 30, 2025 as compared to 106% at September 30, 2024.”

— OneSpan · SEC 10-Q quarterly report · filed 30 Oct 2025 · NI-8F2C2EE
SEC 10-Q quarterly report ↗
30 Oct 2025
NRR101%

Net revenue retention (Security): 101% (Q3 2025) — “our NRR in security in Q3, I think, was 101% or it will be about 101% for the year”

— Victor Limongelli, Chief Executive Officer, OneSpan · Earnings call, Q3 2025 · 30 Oct 2025 · NI-9E4FC93
Earnings call, Q3 2025 ↗

21 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.