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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
2
NPS entries
0 with a number
2026
Years covered
2 entries in all

In their words

“Our DAUs reached 26.8 million as of July 31, 2026, 149 Table of Contents representing DAU/MAU ratio of 54%, which was the strongest engagement levels in the African fintech industry, according to Frost & Sullivan. We continuously track user satisfaction through interviews, surveys, and focus groups, and monitor net promoter scores to identify and close experience gaps.”
— OPAY Ltd · SEC F-1 IPO prospectus · filed 23 Oct 2026 · NI-0C0B9F1
“Our DAUs reached 26.8 million as of July 31, 2026, 149 Table of Contents representing DAU/MAU ratio of 54%, which was the strongest engagement levels in the African fintech industry, according to Frost & Sullivan. We continuously track user satisfaction through interviews, surveys, and focus groups, and monitor net promoter scores to identify and close experience gaps.”
— OPAY Ltd · SEC F-1 IPO prospectus · filed 9 Oct 2026 · NI-86D8445

NPS disclosures (2)

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23 Oct 2026
NPSProgram

Our DAUs reached 26.8 million as of July 31, 2026, representing DAU/MAU ratio of 54%, which was the strongest engagement levels in the African fintech industry, according to Frost & Sullivan. We continuously track user satisfaction through interviews, surveys, and focus groups, and monitor net promoter scores to identify and close experience gaps.

— OPAY Ltd · SEC F-1 IPO prospectus · filed 23 Oct 2026 · NI-0C0B9F1
SEC F-1 IPO prospectus ↗
9 Oct 2026
NPSProgram

Our DAUs reached 26.8 million as of July 31, 2026, representing DAU/MAU ratio of 54%, which was the strongest engagement levels in the African fintech industry, according to Frost & Sullivan. We continuously track user satisfaction through interviews, surveys, and focus groups, and monitor net promoter scores to identify and close experience gaps.

— OPAY Ltd · SEC F-1 IPO prospectus · filed 9 Oct 2026 · NI-86D8445
SEC F-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.