This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Payments, wealth & financial services  /  Oportun Financial Corp
77
Latest disclosed NPS
27 Feb 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

In their words

“We believe our strong Net Promoter® Score ("NPS") of 77 for our personal loans demonstrates our success in providing our members with effective and easy to use solutions. For Oportun, serving our members means building their financial resiliency and ensuring that trustworthy and hardworking people always have access to responsible and affordable credit that fits their needs.”
— Oportun Financial Corp · SEC 10-K annual report · filed 27 Feb 2026 · NI-EB8E1C2

NPS disclosures (1)

Search the database →

27 Feb 2026
NPS77

We believe our strong Net Promoter® Score ("NPS") of 77 for our personal loans demonstrates our success in providing our members with effective and easy to use solutions. For Oportun, serving our members means building their financial resiliency and ensuring that trustworthy and hardworking people always have access to responsible and affordable credit that fits their needs.

— Oportun Financial Corp · SEC 10-K annual report · filed 27 Feb 2026 · NI-EB8E1C2
SEC 10-K annual report ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

16 earlier entries are in the full version. Get full access →

Lighthouse companies in Payments, wealth & financial services

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.