OppFi Inc.
oppfi.com ↗In their words
“Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 71 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $9.6 billion in gross loan issuance covering over 5.1 million loans, since inception4 Operating efficiency drives strong free cash flow…”
“Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 73 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $9.2 billion in gross loan issuance covering over 4.9 million loans, since inception4 Operating efficiency drives strong free cash flow…”
“Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 75 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $8.6 billion in gross loan issuance covering over 4.7 million loans, since inception4 Operating efficiency drives strong free cash flow…”
Disclosed NPS over time
Every Net Promoter Score OppFi Inc. has published, by date.
NPS disclosures (8)
Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 71 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $9.6 billion in gross loan issuance covering over 5.1 million loans, since inception4 Operating efficiency drives strong free cash flow…
Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 73 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $9.2 billion in gross loan issuance covering over 4.9 million loans, since inception4 Operating efficiency drives strong free cash flow…
Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 75 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $8.6 billion in gross loan issuance covering over 4.7 million loans, since inception4 Operating efficiency drives strong free cash flow…
Origin, Marital Status, Age, and Education of Householder: 2023”, Table AVG1, November 2023 Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 75 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $8.9 billion in gross loan issuance…
As of December 31, 2025, OppFi had served more than 1.6 million unique customers since its inception. OppFi’s net promoter score (NPS) was 78 for the year ended December 31, 2025 and is reflective of its commitment to providing a best-in-class customer service experience.
Origin, Marital Status, Age, and Education of Householder: 2023”, Table AVG1, November 2023 Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 76 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $8.6 billion in gross loan issuance…
Origin, Marital Status, Age, and Education of Householder: 2023”, Table AVG1, November 2023 Mission-driven Platform Significant Economic Scale Strong Fundamentals and Balance Sheet Providing best-in-class products and customer service with a 76 NPS Score1 Profitable Across Business Cycles Large Addressable Market Facilitated more than $8.2 billion in gross loan issuance…
OppFi reported a Net Promoter Score of 79 in the June-end quarter, reflecting strong customer satisfaction.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.