OptimizeRx
optimizerx.com ↗In their words
“OptimizeRx's net revenue retention slid to 90%, reflecting spending optimization by major accounts rather than broad churn.”
“OptimizeRx net revenue retention slid to 90%, indicating a decline in revenue from existing clients.”
“Net revenue retention 90% ... compared to 121% in prior year... Net revenue retention is a comparison of revenue generated from all clients in the previous period to total revenue generated from the same clients in the following year.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures OptimizeRx has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (10)
OptimizeRx's net revenue retention slid to 90%, reflecting spending optimization by major accounts rather than broad churn.
OptimizeRx net revenue retention slid to 90%, indicating a decline in revenue from existing clients.
OptimizeRx Q2 2026 revenue fell 30% and net revenue retention declined, contrasting with company's full-year reaffirmation.
Net revenue retention: 90% (Rolling twelve months ended June 30, 2026) — “Net revenue retention 90% ... compared to 121% in prior year... Net revenue retention is a comparison of revenue generated from all clients in the previous period to total revenue generated from the same clients in the following year.”
OptimizerX reports net revenue retention remained strong at 110% with improved revenue per FTE.
OptimizeRx Q1 2026 results show net revenue retention of 110%, down from 114% in the rolling period.
OptimizeRx reported a net revenue retention rate of 114% in Q1 2025.
Net revenue retention: 110% (Rolling twelve months ended March 31, 2026) — “Net revenue retention 110% ... Net revenue retention is a comparison of revenue generated from all clients in the previous period to total revenue generated from the same clients in the following year.”
Net revenue retention: 116% (FY 2025) — “Net revenue retention 116% (compared to 121% in 2024)”
Net revenue retention: 120% (Rolling Twelve Months Ended September 30, 2025) — “Net revenue retention 120% (2025) vs 127% (2024). Net revenue retention is a comparison of revenue generated from all clients in the previous period to total revenue generated from the same clients in the following year”
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Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.