This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  Option Care Health
70
Latest disclosed NPS
9 Apr 2026
3
NPS entries
1 with a number
2026
Years covered
4 entries in all

In their words

“As affirmation of the great work our team does every single day, we continue to receive patient satisfaction scores in the low 90s and Net Promoter Scores in the mid-70s. Turning to our results.”
— John Rademacher, President and Chief Executive Officer, Option Care Health · Earnings call, Q1 2026 · 30 Apr 2026 · NI-3E21398
“Patient satisfaction scores consistently in mid-90's and Net Promotor Score of 70+”
— reported by investors.optioncarehealth.com · 9 Apr 2026 · NI-8A4D4FB
“Option Care Health Inc reported high patient satisfaction scores in the low 90s and Net Promoter Scores in the mid-70s.”
— reported by gurufocus.com · 9 Oct 2026 · NI-AA79AA9

NPS disclosures (3)

Search the database →

9 Oct 2026
NPSProgram

Option Care Health Inc reported high patient satisfaction scores in the low 90s and Net Promoter Scores in the mid-70s.

— reported by gurufocus.com · 9 Oct 2026 · NI-AA79AA9
gurufocus.com ↗
30 Apr 2026
NPSProgram

As affirmation of the great work our team does every single day, we continue to receive patient satisfaction scores in the low 90s and Net Promoter Scores in the mid-70s. Turning to our results.

— John Rademacher, President and Chief Executive Officer, Option Care Health · Earnings call, Q1 2026 · 30 Apr 2026 · NI-3E21398
Earnings call, Q1 2026 ↗
9 Apr 2026
NPS70

Patient satisfaction scores consistently in mid-90's and Net Promotor Score of 70+

— reported by investors.optioncarehealth.com · 9 Apr 2026 · NI-8A4D4FB
investors.optioncarehealth.com ↗

Retention disclosures (1)

Open in the retention database →

19 May 2026
Retentiondown

Option Care Health's 2026 guidance was revised down following weaker retention.

— reported by simplywall.st · 19 May 2026 · NI-93CC755
simplywall.st ↗

7 earlier entries are in the full version. Get full access →

Lighthouse companies in Health insurers & care providers

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.