OSF HealthCare
osfhealthcare.org ↗In their words
“OSF HealthCare Innovator of the Year winner achieved a Net Promoter Score of 92.31.”
“OSF OnCall Contact Center received Outstanding Contact Center Culture Award with +14.66 boost in patient Net Promoter Score and 15% rise in call quality.”
NPS disclosures (2)
OSF HealthCare Innovator of the Year winner achieved a Net Promoter Score of 92.31.
OSF OnCall Contact Center received Outstanding Contact Center Culture Award with +14.66 boost in patient Net Promoter Score and 15% rise in call quality.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.