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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Insurance  /  Palomar Holdings

Palomar Holdings

InsuranceReinsurance & specialtySpecialty InsurancePLMR
palomarholdingsinc.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
96%
Retention
5 Aug 2026
2025–26
Years covered
3 entries in all

In their words

“Premium retention exceeded 96% and renewal policies continue to include a 10% inflation guard.”
— D. Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q2 2026 · 5 Aug 2026 · NI-A29F64E
“Premium retention rate of a healthy 97% for our admitted flagship”
— Mac Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q4 2025 · 12 Feb 2026 · NI-44B7553
“Strong policy retention, a robust 88% for our Flagship Residential Earthquake business.”
— D. Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q3 2025 · 7 Nov 2025 · NI-4912FFF

NPS disclosures (0)

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Retention over time

Retention figures Palomar Holdings has published, by date. Where several business units report, the one reported most often is shown.

88%90%92%94%96%98%2026Retention (Residential Earthquake) 88% · 7 Nov 202588Retention (Residential Earthquake) 97% · 12 Feb 202697Retention (Residential Earthquake) 96% · 5 Aug 202696
88%90%92%94%96%98%2026Retention (Residential Earthquake) 88% · 7 Nov 202588Retention (Residential Earthquake) 97% · 12 Feb 202697Retention (Residential Earthquake) 96% · 5 Aug 202696

Retention disclosures (3)

Open in the retention database →

5 Aug 2026
Retention96%

Retention rate: 96% (Q2 2026) — “Premium retention exceeded 96% and renewal policies continue to include a 10% inflation guard.”

— D. Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q2 2026 · 5 Aug 2026 · NI-A29F64E
Earnings call, Q2 2026 ↗
12 Feb 2026
Retention97%

Retention rate (Residential Earthquake (admitted flagship)): 97% (Q4 2025) — “premium retention rate of a healthy 97% for our admitted flagship”

— Mac Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q4 2025 · 12 Feb 2026 · NI-44B7553
Earnings call, Q4 2025 ↗
7 Nov 2025
Retention88%

Retention rate (Residential Earthquake): 88% (Q3 2025) — “strong policy retention, a robust 88% for our Flagship Residential Earthquake business.”

— D. Armstrong, Chairman and Chief Executive Officer, Palomar Holdings · Earnings call, Q3 2025 · 7 Nov 2025 · NI-4912FFF
Earnings call, Q3 2025 ↗

13 earlier entries are in the full version. Get full access →

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.