Paylocity Holding Corporation
paylocity.com ↗In their words
“Our retention rate has been north of 92% for over a decade”
“They're still 92% at this time”
“Paylocity reported an annual revenue retention rate above 92% in FY 2026, driven by recurring SaaS sales.”
NPS disclosures (0)
No NPS disclosures yet.
Retention over time
Retention figures Paylocity Holding Corporation has published, by date. Where several business units report, the one reported most often is shown.
Retention disclosures (6)
Paylocity reported an annual revenue retention rate above 92% in FY 2026, driven by recurring SaaS sales.
Paylocity maintains high customer retention at 92% net revenue retention with recurring subscription revenue of 95% of total revenue.
Paylocity's ecosystem approach enhances stickiness, with net revenue retention above 95% noted in Q2 2026 earnings release.
Paylocity CEO Chad Richison highlighted record returning clients and improved revenue retention driven by automation initiatives in Q4.
Net revenue retention: 92% (Q2 2026) — “Our retention rate has been north of 92% for over a decade”
Net revenue retention: 92% (Q1 2026) — “they're still 92% at this time”
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Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.