Peapack-Gladstone
peapackgladstonefinancial.com ↗In their words
“Private Banker Bespoke Credit SolutionsAddition of Peapack Marine Bespoke Credit Solutions Fine Arts and Collectibles Jumbo Residential Mortgage & HELOC Investment Credit Line Life Insurance Premium Finance Complex Credit Facilities Peapack Marine (Yacht Financing) The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.”
“Strategic expansion underway throughout Metropolitan NY began in 2023; headcount has increased by more than 30% over that time and performance continues to exceed expectations. The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.”
“Strategic expansion underway throughout Metropolitan NY began in 2023; headcount has increased by more than 30% over that time and performance continues to exceed expectations. The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.”
Disclosed NPS over time
Every Net Promoter Score Peapack-Gladstone has published, by date.
NPS disclosures (8)
Peapack-Gladstone's Net Promoter Score improved 24 points from 2023 to 2025.
Creates cross-selling opportunities across deposits, treasury management, wealth, and advisory services. Private Banker APPENDIX A | CLIENT EXPERIENCE & CULTURE Client experience and culture are fundamental to our franchise Net Promoter Score improved 24 points from 2023 to 2025.
Private Banker Bespoke Credit SolutionsAddition of Peapack Marine Bespoke Credit Solutions Fine Arts and Collectibles Jumbo Residential Mortgage & HELOC Investment Credit Line Life Insurance Premium Finance Complex Credit Facilities Peapack Marine (Yacht Financing) The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.
Strategic expansion underway throughout Metropolitan NY began in 2023; headcount has increased by more than 30% over that time and performance continues to exceed expectations. The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.
Strategic expansion underway throughout Metropolitan NY began in 2023; headcount has increased by more than 30% over that time and performance continues to exceed expectations. The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.
Net Promoter Score: Another key focus for the Company has been its Net Promoter Score (“NPS”). In 2025, the Bank achieved a NPS score of 65, representing continued improvement from prior years and substantially exceeding the U.S. banking industry benchmark.
…lining workflows, enhancing monitoring and reporting, and enabling employees to devote more time to higher-value, client-facing activities; • Operating under a unified “One Company” culture focused on high-touch client service, informed by hospitality standards and delivered by experienced industry professionals, and continuously evaluated through Net Promoter Score surveys;
Strategic expansion underway throughout Metropolitan NY began in 2023; headcount has increased by more than 30% over that time and performance continues to exceed expectations. The Peapack Private Client Experience Net Promoter ScoreClient satisfaction substantially exceeds the U.S.
Retention disclosures (0)
No retention figures yet.
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Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.