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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Education  /  Pearson

Pearson

EducationEdtech & online learningEducation Publishing & SaaSPSO
plc.pearson.com ↗
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
96%
Retention
27 Feb 2026
2026
Years covered
1 entries in all

In their words

“The renewal rate was strong at 96%, reflecting the competitive strength of our businesses”
— Omar Abbosh, Chief Executive Officer, Pearson · Earnings call, Q4 2025 · 27 Feb 2026 · NI-BB4146B

NPS disclosures (0)

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Retention disclosures (1)

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27 Feb 2026
Retention96%

Retention rate: 96% (FY2025) — “The renewal rate was strong at 96%, reflecting the competitive strength of our businesses”

— Omar Abbosh, Chief Executive Officer, Pearson · Earnings call, Q4 2025 · 27 Feb 2026 · NI-BB4146B
Earnings call, Q4 2025 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.