This site limits showing results to the last 12 months. For full access, subscribe at CustomerGauge.com

NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Ping An Bank
91
Latest disclosed NPS
15 Apr 2026
1
NPS entries
1 with a number
2026
Years covered
1 entries in all

NPS disclosures (1)

Search the database →

15 Apr 2026
NPS91

Ping An Bank upgraded to AAA in MSCI ESG ratings reported a Net Promoter Score of 91.0% in 2025, with 10.43% year-on-year decline in complaints.

— reported by streetinsider.com · 15 Apr 2026 · NI-19C2E23
streetinsider.com ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

1 earlier entries are in the full version. Get full access →

Lighthouse companies in Banking

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.