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NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  Pinnacle
81
Latest disclosed NPS
6 Aug 2026
4
NPS entries
1 with a number
2026
Years covered
4 entries in all

In their words

“Pinnacle's net promoter score in Charlotte is 81 amid client optimism.”
— reported by bizjournals.com · 6 Aug 2026 · NI-3687349
“Pinnacle Financial ranked number one in Net Promoter Score amongst peer competitors, as disclosed in Q3 2026 earnings call.”
— reported by investing.com · 23 Oct 2026 · NI-4641508
“Pinnacle maintained #1 Net Promoter Scores, reflecting exceptional client satisfaction during merger integration.”
— reported by au.investing.com · 24 Jul 2026 · NI-57808A4

NPS disclosures (4)

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23 Oct 2026
NPSProgram

Pinnacle Financial ranked number one in Net Promoter Score amongst peer competitors, as disclosed in Q3 2026 earnings call.

— reported by investing.com · 23 Oct 2026 · NI-4641508
investing.com ↗
21 Oct 2026
NPSProgram

Revenue, EPS and TBV Growth = Top Engagement Regional Bank Employer of Choice Objective: Objective: PNFP footprint population projected to grow ~2x faster than national average(1) CLIENTS Win with Industry-Leading Client Service + Top NPS Objective: (1) Source: S&P Capital IQ Pro 5 The Pinnacle Model Economically Resilient Growth ATTRACT Be the best place to work GPTW #3 · 93%…

— Pinnacle · SEC 8-K filing · filed 21 Oct 2026 · NI-8D4283E
SEC 8-K filing ↗
6 Aug 2026
NPS81

Pinnacle's net promoter score in Charlotte is 81 amid client optimism.

— reported by bizjournals.com · 6 Aug 2026 · NI-3687349
bizjournals.com ↗
24 Jul 2026
NPSProgram

Pinnacle maintained #1 Net Promoter Scores, reflecting exceptional client satisfaction during merger integration.

— reported by au.investing.com · 24 Jul 2026 · NI-57808A4
au.investing.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.